Frequently Asked Questions

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You can apply by completing and submitting our application form. You will need to take the application to the Credit Department for assessment and approval.

 

Within five to ten working days after approval.

 

Yes. Credit card information can be accessed via our website’s online portal and via the Caribbean Cards mobile app.

Through the website’s online portal or through the Caribbean Cards mobile app. (Google Playstore). You can also walk into any of our branches.

 

Through BOSVG online banking platform or at any of our branches. Also, at any 4C’s member bank throughout the Caribbean.

Yes. Late charges can be obtained from our List of Fees and Charges on the www.bosvg.com.

 

Request can be made in writing or visiting one of our Credit Officers.

 

Contact the bank immediately to report the lost or stolen card.

 

Online payments are applied the following business day.